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September 30, 2024

Tips to Avoid Fraud

 Virginia National Bank (VNB) cares about the welfare of our clients, which is why we say, “It’s all about people . . . and always will be.” We want you to remember to be vigilant.

The more you know, the safer you’ll be: 

• While digital payment applications are an effective and quick way to send funds, you should only use digital payment applications to send funds to people you know and can verify their identity.
• VNB will never ask you to send payments anywhere.
• If you are asked to purchase gift cards, STOP. Ask yourself, “why do they need gift cards” or “do I know this person.”
• If a deal is too good to be true, it may be fraud. Do your due diligence before purchasing or sending a digital payment. Always know who you are buying from or selling to.
• VNB will never ask you for your Personal Identification Number (PIN) or security codes.
• VNB will never request your bank account information and your personal information once your account is opened.
• Beware of unsolicited calls, texts, or e-mails claiming to represent a financial institution, a government agency, or a charity. Often, these are attempts to steal your private information.
• Fraudsters can initiate “Vishing” attempts, which mimic phone numbers and voices to trick unsuspecting people into revealing personal information. When in doubt, hang up. Call directly.
• Avoid being a victim of check fraud by reviewing checks that are clearing your account on a daily basis. Stay vigilant for checks that have been written and not negotiated.
• Avoid pop ups that claim to have a computer security breach. Pop ups are an easy way for fraudsters to gain access to your information.

Do you think you might be a victim of fraud? If you are concerned with potential fraud, please reach out to our Client Care Center at 877.817.8621 or contact us here.

Be safe. Be vigilant.