Personal Banking
Dr. Heather H. Gibson
Mobile Banking
Mobile banking offers the convenience of doing financial transactions on a mobile device, such as a cell phone, tablet, etc. It makes it possible for you to perform online banking tasks while away from your computer. It operates through all major mobile providers through “Short Message Service” (SMS)/Text messaging, mobile web, or a mobile device application (iTunes/Play Store/Amazon Store).
Mobile App is a stand-alone mobile application downloaded onto your device. This feature moves 3-5 times faster than a browser, and offers the most functionality. Mobile Apps require internet banking login credentials.
Sign into your online account for personal or business on your mobile device to:
- Check balances
- Access transaction history
- Transfer funds between VNB accounts
- Pay bills using “Bill Pay” for existing payees (for security reasons, new billers cannot be added through mobile banking, they must be added through Online Banking)
- Mobile deposits
- Locate banking offices or ATMs
- Business Mobile Banking also offers authorized users the ability to approve transfers, wire transfers, ACH files, and Positive Pay items.
Mobile banking uses your existing consumer online banking or business online banking credentials for logging in. You must have an existing, active VNB online banking profile in order to use Mobile Banking.
Find VNB’s App by device through their app stores
Consumers (iPhone/Smartphone): Product store name in iTunes/Play Store/Amazon Store = Virginia National Bank
Consumers (iPad/Tablet/Kindle): Product store name in iTunes/Play Store/Amazon Store = Virginia National Bank Tablet
Businesses (iPhone/Smartphone): Product store name in iTunes/Play Store/Amazon Store = VNB Business
Businesses (iPad/Tablet/Kindle): Product store name in iTunes/Play Store/Amazon Store = VNB Business Tablet
Download VNB’s mobile banking application
For iPhone or iPad:
a. Navigate to the App Store
b. Search for Virginia National Bank
c. Select "Install" to download the application
For Android:
a. Navigate to the Google Play Store
b. Search for Virginia National Bank
c. Select "Install" to download the application
For Kindle Fire:
a. Navigate to the Amazon Appstore and select Kindle Fire Apps
b. Search for Virginia National Bank
c. Select "Install" to download the application
Mobile Deposits
Mobile banking offers Remote Deposit Capture capability to submit check images for deposit. You can take a photo of both sides of a check and submit the image for deposit.
Consumers can deposit up to $10,000 a day via Mobile Deposit. $30,000 aggregate per month in total mobile deposits.
Businesses can deposit up to $20,000 a day via Mobile Deposit. $70,000 aggregate per month in total mobile deposits.
You will receive an email acknowledging your deposit and a second email confirming the deposit was accepted or denied, including any hold details.
If you are a new VNB customer, you will not be able to enroll in Mobile Deposit during your first 30 days.
Treasury checks, money orders, or traveler’s checks cannot be deposited through Mobile Deposit.
There is a 4 PM EST cut-off time on business days we are open. Deposits submitted on weekends, federal holidays or after 4 PM EST Monday—Friday are processed on the following business day.
Mobile Banking Security
Lock your device. Set your smartphone and tablet to automatically lock. The password, PIN, Touch ID, or other biometrics authentication will protect your device so that no one else can use or view your information. Also store your device in a secure location.
Protect your tablet and smartphone – install and keep up-to-date anti-virus and firewall software purchased from trusted suppliers. It is important to update the software because new viruses emerge for which software providers create new barriers to deal with the new threats.
Clear your mobile device of text messages from banks especially before sharing, discarding or selling your device.
Never use text messages to disclose any personal information, such as account numbers, passwords or other personal information which could be used to steal your identity.
Do not store your banking PINs or passwords in your smartphone or tablet – this makes your account vulnerable if the device is lost or stolen.
Regularly clear your browser's cache – some mobile devices store copies of web pages that may contain your banking information.
Always log out of Mobile Banking sessions once you finish.
Need help?
Contact Us Toll Free at 877.817.8621
Our Client Care Center will be happy to assist you Monday - Friday from 8:00 a.m. - 7:00 p.m. and Saturday from 9:00 a.m. - 1:00 p.m. EST.