CD On Demand
Do all financial institutions offer
CD on Demand?
No, only selected financial institutions offer this service. For more information,
please contact your financial institution.
What is CD On-Demand?
CD On-Demand is a unique product that we offer exclusively. It gives you the ability
to order all of your bill images and payment history on a convenient CD-ROM—anytime
you choose! With CD On-Demand, you'll always have your most important financial
information at your fingertips, whether you need it now, or years from now. (Remember,
we only maintain your bill images online for 1 year).
All CD-ROM's offer the following features:
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Streamlined interface that makes viewing a snap
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Easy, at-a-glance view of all your past bill images
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Complete transaction history to review what you spent and where
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Flexible reporting views—sort your bills by payee, payment date, or amount
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Secure, password-protected data
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PC and MAC compatible
How can I order a CD On-Demand?
To meet your unique bill management needs, you can order a CD-ROM at any time
in one of three ways.
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Select a specific date range (up to 12 months of old data) and we'll ship
the CD-ROM to you.
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Instruct us to send you a CD-ROM at the end of each calendar month, and
the product will be shipped to you automatically.
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Instruct us to send you a CD-ROM at the end of each calendar quarter and
the product will be shipped to you automatically. Delivery of each CD-ROM
typically takes 4-6 weeks and your account will not be charged until the
shipping date. Upon shipment, the charge for your CD-ROM will be conveniently
added to your monthly Subscriber Services fee.
Do I need any special software to use
CD On-Demand?
In order to use the CD-ROM, your computer must meet the minimum system requirements
for this product. Viewing the disc requires Microsoft Internet Explorer 4.0 or
Netscape 4.0 or higher, and each disc is formatted to work with the following
operating systems:
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Windows 95, 98, and 2000
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Windows ME
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Windows XP
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Windows NT 4.0
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PowerPC Macintosh (System 8.1 or higher with at least 64 MB of RAM)
In addition, Macintosh users must have Apple's Mac OS Runtime for Java 2.2.3 installed.
(The program is included on your CD-ROM should you need it.)
How do I unlock my CD On-Demand?
For your security, the information on each CD-ROM is encrypted and password protected.
After placing an order you will receive a unique key code (via e-mail) to access your
personalized CD-ROM. This code is also available online, along with your order information.
I received a damaged CD-ROM. What can I do?
Please contact Contact Us. A representative will work with you to resolve the issue, and
if necessary, order a replacement CD-ROM.
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