Non-bill Notices
What is a non-bill notice?
Occasionally, we will receive items from your payees such as a rate changes
or announcements about special offers. So you'll never miss important information,
we scan these items and post them to your Bill Inbox as non-bill notices.
In most cases, non-bill notices are filed under their corresponding payees. If
we are unable to determine which payee a customer message belongs to, it will be
filed as a miscellaneous message. You'll have the option to reassign a miscellaneous
message to any of your payees.
How do I reassign a non-bill notice?
From the Bill Inbox, click the Assign link. The Assign Non-bill Notice page
appears. Using this page you can assign this notice to the appropriate payee.
If the appropriate payee does not exist for your account, you will have the
opportunity to create a new payee file.
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