Frequently Asked Questions

Payment Rules

An automatic payment is a payment that you set up to go out every month on a certain date without requiring your approval each time. You can pay the full bill, pay the minimum due, or pay a fixed amount that you are comfortable paying each month. For example, you could tell us to pay your credit card bill automatically in three different ways:

Pay the entire bill if it is $200 or less. You are contacted for approval if it is more than $200.
Pay the minimum amount due every month.
Pay $100 every month.

You will receive an e-mail notification when an automatic bill is about to be paid.

What is a recurring payment rule?

A recurring payment is a payment that you issue regularly for a fixed amount without receiving a bill. For example, your mortgage company may have provided you with a coupon book instead of billing you monthly. You can tell us to issue this payment to your mortgage company each month. An e-mail notification will be generated each time a recurring bill is about to be paid.

What is a manual payment rule?

This rule means that you do not wish to set up an automatic or recurring payment. Instead, every time we receive one of your bills, we will send you an e-mail notification so that you can review the bill before issuing a payment. This is the default payment rule for each payee you add.